At Premadasa Jewellers, we prioritise the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us through our online platforms (including our website, mobile applications, and social media channels), or when you visit our physical locations. By using our platforms, you agree to the terms of this policy.
This policy does not apply to third-party websites or applications linked to our platforms. We recommend reviewing their privacy policies to understand how they handle your personal data.
We may collect personal data when you interact with us directly or through automated means. This data may include:
Personal Information: Name, gender, date of birth, nationality, and contact details such as email, phone number, and mailing address.
Customer Preferences and Interests: Information on your preferences, hobbies, lifestyle, and product interests, both from surveys and direct interactions.
Customer Service Data: Requests, feedback, complaints, and information related to customer support.
Other Information: Professional details such as occupation, company, and other relevant demographic data.
Online Data: Browsing behavior, IP address, device information, and usage data through cookies or similar technologies. We may also collect information from public social media interactions.
Your personal data is used for a variety of purposes, including:
Communication: To send you updates about our products, events, promotions, and services that align with your interests.
Order Processing: To handle your purchases, orders, deliveries, and customer service inquiries efficiently.
Marketing and Advertising: To create personalized offers, advertisements, and content that cater to your preferences, based on your interactions with our platforms.
Customer Feedback: To request feedback or surveys to improve our products and services.
Legal and Regulatory Compliance: To meet legal obligations such as record-keeping for billing, tax, and anti-money laundering requirements.
Security: To maintain the security of our platforms and prevent fraudulent activities.
We process your data based on the following legal grounds:
Consent: When you provide us with explicit permission, such as subscribing to our newsletter or consenting to targeted advertising.
Contractual Necessity: When processing is required for the performance of a contract, such as handling a purchase or providing customer support.
Legitimate Interest: We may use your data to pursue legitimate business interests, such as marketing and improving our services.
Legal Obligation: When required by law, including compliance with financial, tax, and regulatory requirements.
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once this period has passed, we will securely delete or anonymize your information.
You have the right to:
Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
Restriction: Limit the processing of your data in specific circumstances.
Objection: Object to the processing of your personal data for direct marketing purposes.
Data Portability: Receive your data in a structured, commonly used format and transfer it to another data controller.
Withdraw Consent: Withdraw your consent for data processing at any time.
Our platforms may use cookies and similar technologies to collect information about your online behavior and to improve your browsing experience. These cookies help us understand how you interact with our site, customize content, and provide personalized advertising.
You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
We may share your data with:
Service Providers: Third parties who help us with website maintenance, payment processing, delivery services, and customer support.
Legal Compliance: Authorities and regulatory bodies when required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of our company, your data may be transferred to the new owner.
We ensure that all third-party partners respect your privacy and follow appropriate security measures.
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, misuse, and loss. However, no method of data transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will promptly remove such data from our records.
We reserve the right to update or amend this Privacy Policy at any time. Any significant changes will be posted on our platforms, and we will notify you accordingly. It is your responsibility to review this Privacy Policy regularly.
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
By email at: [email protected]
By phone at: 076 9672 060
By visiting our website at: www.premadasajewellers.co
We are committed to protecting your privacy and ensuring that your experience with Premadasa Jewellers is secure and enjoyable.